A customer display function refers to a feature commonly found in various types of businesses, especially retail stores and restaurants. It is a device used to show transaction-related information to customers during the checkout process or while they are placing an order. The main purpose of a customer display is to provide transparency and improve the customer experience by showing them details about their purchases and transactions.
Typically, a customer display can show the following types of information:
Item Details: It displays the names or descriptions of the items being purchased along with their respective quantities and prices. This helps customers verify the accuracy of their order.
Subtotal: The subtotal is the sum of the prices of all the items before any taxes or discounts are applied. It allows customers to see the total cost of their purchases.
Taxes: If applicable, the customer display may show the amount of tax being added to the purchase.
Discounts: If any discounts are applied to the purchase, they will be displayed, showing the customers how much they saved.
Total Amount: The total amount the customer needs to pay, including taxes and any discounts, will be displayed prominently.
Payment Method: After the customer selects a payment method, the display can show the chosen option, such as cash, credit card, or mobile payment.
Transaction Status: During the payment process, the display may indicate the status of the transaction, such as "Processing Payment" or "Transaction Completed."
Thank You Message: Once the transaction is complete, a brief "Thank You" message might be displayed to acknowledge the customer's purchase.
Customer displays come in various forms, such as:
Integrated Displays: These are built into modern point-of-sale (POS) systems or cash registers, conveniently positioned for customers to view.
External Displays: Some businesses use separate, larger displays that are visible to customers, either mounted on a stand or placed at the checkout counter.
Mobile Devices: In mobile payment systems or order-taking applications, customer displays can be shown on tablets or smartphones.
Customer displays play a crucial role in enhancing the overall shopping experience by keeping customers informed and reassured about their transactions. Additionally, they can help reduce errors and disputes related to sales transactions, resulting in smoother and more efficient operations.
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